There have been instances of patients becoming the victims of attempted fraud over the phone. Please note that we never ask anyone to deposit money for medicines or treatment into a bank account. If you receive a bill from the healthcare service, it will always be a paper invoice, and if you are unsure you should contact your care provider.
How to protect yourself
Say that you will call back and ask for the name and phone number of the person who called you. Then call your health centre and check that the call really came from someone there. If it proves to be a case of attempted fraud, we recommend that you report this to the police.